Terms & Conditions

Last Updated: 21.10.2026

Welcome to SriPujalay.

These Terms & Conditions govern your use of the SriPujalay website and the purchase of products through our online store.

By accessing, browsing or using our website, or by placing an order, you agree to these Terms & Conditions and the other policies referred to on this website.

If you do not agree with these terms, please do not use the website or place an order.

About SriPujalay

SriPujalay operates as an online retail destination for puja, devotional and spiritual products.

Products available through our website may be sourced from different suppliers or product sources. SriPujalay does not necessarily manufacture the products displayed on the website.

Website Use

You agree to use this website only for lawful purposes and in a manner that does not:

Violate applicable laws or regulations
Infringe the rights of another person or business
Interfere with the operation or security of the website
Attempt to gain unauthorised access to any system or account
Introduce malicious code, software or harmful material
Misuse the website or its services

We reserve the right to restrict or terminate access where we reasonably believe the website is being misused.

Product Information

We make reasonable efforts to provide accurate product descriptions, images, specifications and other information.

However, minor differences may occur between the product displayed on the website and the physical product due to photography, lighting, screen settings, manufacturing variations or the natural characteristics of certain materials.

Where a product has specific characteristics, measurements or variations, relevant information should be reviewed before placing an order.

Product Images

Product images are provided for representation and reference.

The actual product may have minor variations in colour, texture, shape, finish or appearance.

Such variations do not necessarily indicate that the product is incorrect or defective.

Spiritual and Religious Information

Information provided on SriPujalay about spiritual traditions, religious practices, puja methods, mantras, symbolism or traditional beliefs is intended for general informational and devotional purposes.

SriPujalay does not guarantee any particular spiritual, religious, astrological, financial, health or personal outcome from the use of any product or practice.

Customers should make their own decisions regarding religious or spiritual practices according to their personal beliefs and traditions.

Prices

Prices displayed on the website are subject to change without prior notice.

We make reasonable efforts to display accurate pricing. However, if a pricing or technical error occurs, we reserve the right to correct the error and, where appropriate, cancel an affected order and provide an applicable refund.

Product Availability

Product availability may change without notice.

We reserve the right to limit quantities, discontinue products or cancel an order where a product becomes unavailable or cannot be fulfilled.

If we cancel an order because we cannot fulfil it, any eligible payment received for that order will be handled appropriately.

Placing an Order

When you place an order, you are making a request to purchase the selected products under the applicable terms.

An order confirmation does not necessarily mean that the order has been dispatched.

We may contact you if additional information is required to process an order.

Order Cancellation

Customers may request cancellation before an order is dispatched.

Once an order has entered the dispatch process, cancellation may no longer be possible.

Please refer to our Returns, Refunds & Cancellation Policy for further information.

Payments

Payments are processed using the payment methods made available during checkout.

By completing a payment, you confirm that you are authorised to use the selected payment method.

Payment processing may be handled by third-party payment providers and may be subject to their own terms and policies.

Shipping and Delivery

Delivery timelines are estimates and may vary depending on location, courier serviceability, product availability and circumstances outside our reasonable control.

Please refer to our Shipping Policy for detailed delivery information.

Returns and Refunds

Returns, replacements, refunds and cancellations are governed by our Returns, Refunds & Cancellation Policy.

Customers should review that policy before placing an order.

Customer Information

You are responsible for providing accurate and complete information when placing an order.

This includes your name, phone number, email address and delivery address.

We are not responsible for delivery problems resulting from incorrect or incomplete information supplied by the customer.

Privacy

Your use of the website is also subject to our Privacy Policy.

The Privacy Policy explains how information may be collected, used and handled when you use our website and services.

Intellectual Property

Unless otherwise stated, the content of the SriPujalay website, including text, graphics, logos, photographs, design elements, page layouts and other materials, is owned by or licensed to SriPujalay and is protected by applicable intellectual property laws.

You may not reproduce, copy, modify, distribute, publish or commercially exploit website content without appropriate permission.

Third-Party Services and Links

Our website may use or link to third-party services, including payment gateways, courier services, analytics tools and other external platforms.

SriPujalay is not responsible for the independent policies, content, availability or practices of third-party websites and services.

Website Availability

We aim to keep our website available and functioning properly, but we do not guarantee that the website will always be uninterrupted, error-free or available at all times.

The website may occasionally be unavailable due to maintenance, technical issues, updates or circumstances beyond our reasonable control.

Limitation of Liability

To the extent permitted by applicable law, SriPujalay shall not be responsible for losses arising from circumstances beyond our reasonable control, including courier delays, technical failures, third-party service interruptions or events outside our control.

Nothing in these Terms is intended to exclude or limit any consumer rights or legal protections that cannot lawfully be excluded.

Indemnity

To the extent permitted by applicable law, you agree to be responsible for losses or claims arising from your misuse of the website, violation of these Terms or infringement of another person’s rights.

Changes to These Terms

We may update these Terms & Conditions from time to time.

The updated version will be published on this page with a revised “Last Updated” date.

Your continued use of the website after an updated version is published may constitute acceptance of the revised Terms, subject to applicable law.

Governing Law

These Terms shall be governed by the applicable laws of India.

Any dispute shall be subject to the jurisdiction of the courts having appropriate jurisdiction over the matter and the applicable location of SriPujalay, subject to applicable law.